Shipping Policy
Fast and reliable delivery across Bangladesh
Coverage & Costs
We ship all over Bangladesh with free domestic and nationwide shipping with tracking.
Shipping Rates:
- Inside Dhaka: Tk. 70.00
- Outside Dhaka: Tk. 120.00
- No additional sales tax
- Free tracking included
Shipping & Processing Times
Shipping Times
Dhaka: 5 to 7 business days
Outside Dhaka: 7 to 10 business days
Processing Times
It can take 30-45 days to process after placing the order before shipping out.
We do not ship on weekends.
Important:
Please include your apartment/door/suite number in your address to ensure no delivery delays. Once dispatched, we cannot rectify address mistakes.
Tracking Your Order
When your items are shipped out, you will receive an automatic notification via text or SMS providing you with a tracking number.
Didn't receive tracking?
If you haven't received a tracking number or it doesn't work, please contact us and we'll help you locate your package.
For more detailed information, please email us at support@eservicebook.com.bd
Handling Delays
Delivery times are estimates only. Due to unusual circumstances such as traffic, staffing fluctuations, severe weather, natural disasters, or carrier route changes, delays may occur.
If Your Package is Delayed:
Please contact us and we will work with you to resolve the situation promptly.
Refund Policy During Transit
We DO NOT offer refunds while a product is in transit as it is already on the way to you. Please do not order if you need an item before a specific date. We hold no responsibility to couriers, and current conditions are beyond our control.
Questions about shipping?
Contact Support